Areas We Serve
Proudly serving Charlottesville, Reston, and surrounding communities. Check our service directory below to see if we are in your neighborhood.
Find Your Local Blue Hat Team
Ready to experience the best in cleaning? Locate your nearest branch to view local pricing, availability, and contact information.
Trusted by Neighbors in Your Area
"I am a long-time customer and am very satisfied with the service. They are very responsive to changing schedules, have efficient workers and do a great job."
Proudly Serving These Areas
Charlottesville Area
Reston Area
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Frequently Asked Questions
Service Basics
What other cleaning services do you offer?
We offer specialized cleaning protocols for four distinct categories:
- Residential Cleaning: Standard maintenance (Weekly, Biweekly, Monthly), Deep Cleans: One-Time, and Move-In/Move-Out services.
- Commercial & Office: Daily office maintenance, weekly office maintenance and VCT floor stripping & waxing.
- Turnover & Rentals: Fast, reliable turns for Property Managers, Student Housing, and Airbnb/Vacation Rental Hosts.
- Construction Cleanup: Post-construction cleanup for construction Sites.
- Real Estate Cleaning: Pre-sale prep for real estate agents and home sellers.
- Event and Venue Cleaning: Corporate event spaces, wineries, and other venues.
- Fraternity and Sorority House Cleaning: Cleaning services for fraternity and sorority houses.
What cleaning supplies and equipment do you use?
We provide all necessary high-quality cleaning supplies and equipment to ensure a professional result. If you have a specific product you would like our team to use, simply leave it out for them.
Do you supply hand soap, can liners and paper products for commercial spaces?
We will order and stock these supplies in a janitorial closet on your premises. We will have the supplies shipped directly to your office. We bill cost plus 15% for all supplies we order on your behalf. A credit card is required to be on file.
Do you wash dishes?
Yes, we will load the dishwasher or hand wash up to one level sink full of dishes.
Do you clean commercial floors?
Yes, we recommend floor care every 3-6 months depending on traffic. Floor care is a separate service your service coordinator will schedule for you.
Do you clean the interior of refrigerators and ovens?
Yes, appliance interior cleaning is an optional add on service. Appliance interior cleaning does not add man-hours, it is a surcharge.
Pricing & Policies
How is your service priced?
Our services are priced by the man-hour to ensure you only pay for the time you need. We provide time estimates based on your property's square footage. We have a two-man-hour minimum for recurring services and a four-man-hour minimum for one-time or initial deep cleans.
How do I pay for my service?
We accept all major credit cards and ACH for commercial clients. For one-time services, payment is required at the time of booking. For recurring services, we keep a card securely on file and bill it after each visit is completed. For commercial services over $2k a month we require ACH draft to be set up and we will bill you weekly.
Do you require a contract for recurring service?
We do not require long-term contracts for commercial cleaning. We aim to earn your continued business with the quality and reliability of our work on every single visit. If you choose to enter into a contract it will lock in current pricing for the length of the contract.
What is your cancellation policy?
We require 48 hours' notice for any cancellation or rescheduling. If we are unable to access the property upon arrival for a scheduled cleaning, the full cost of the visit will be charged.
What is your satisfaction guarantee?
Your satisfaction is our priority. If we miss anything, please call us immediately and we will return to correct it. Please note that our service is booked by time, so this guarantee applies to the quality of our work within the hours you have scheduled.
What is a man hour?
A man hour is one person working for one hour. For example: A two person crew working for one hour is 2 man hours.
Logistics & Scheduling
Do I need to be on site for the cleaning?
No. You do not need to be on site, we can pick up keys and return them to the office. We do require a contact number for the property manager and maintenance manager so that we can quickly contact you in the event of a problem.
What type of rental properties do you clean?
We clean single family rentals, multi family rentals, apartment complexes, and student housing.
When should I have my rental property cleaned?
We recommend cleaning to be scheduled after repairs and painting and before carpet cleaning.
How many units can you clean?
Rental property cleanings are available for properties of all sizes from a single family rental to large complexes with several hundred units.
I have a large number of units that need to be cleaned in a short timeframe.
For buildings that have a large number of turns that need to be completed in a short timeframe we request that you contact us several weeks before the turn so that we can staff appropriately.
Help! My current cleaners are unable to finish the rental property cleaning they agreed to.
Give us a call at (434) 989-0481 right away and we will help. We have helped several property managers in this situation complete their turn on time and with minimal disruption.